Head of Professional Services

Evaneos is seeking a Customer Ops & Self-Service Lead to drive operational excellence across Customer Care, scaling with technology, data and AI while keeping traveler satisfaction at the center.You will oversee KPIs, processes, and tools, manage two direct reports, and collaborate with Product, Tech and Marketing to optimize deflection, self-service, and...

Training Orchestra recherche un Responsable Formation pour piloter la Training Orchestra Academy et accompagner le développement de notre activité.Vous garantissez la performance, l'organisation et la qualité des prestations délivrées par votre équipe, et vous collaborez avec les équipes Professional Services, Produit, Customer Success et Sales afin...

About AQEMIAAQEMIA is a drug invention company dedicated to creating entirely new medicines to address major unmet medical needs. At the core of our mission is QEMI, our proprietary molecule‑invention platform, which uniquely combines cutting‑edge science with advanced technology. Powered by physics‑based modeling, statistical mechanics, and generative...

Client Services team Amundi Technology's CS team is the main point of contact for our customers (asset managers, financial institutions, family offices, asset servicers). Its objective is to increase Customer Satisfaction. The CS team is the operational trusted partner of our clients. CS is the main entry point for our customers consuming the ALTO Solutions...

Head of Front Office and Risk - Client Services H/FCDIMissionsClient Services team Amundi Technology's CS team is the main point of contact for our customers (asset managers, financial institutions, family offices, asset servicers). Its objective is to increase Customer Satisfaction. The CS team is the operational trusted partner of our clients. CS is the...

Vestiaire Collective is seeking a Head of Level 3 Customer Service to lead expert and escalation teams in Paris and New York. You will resolve complex customer cases, derive root-cause insights, and drive cross-functional improvements to the customer experience.You will report to the VP of Customer Service and play a hands-on leadership role, developing an...

L‑Acoustics is the world leader in premium professional sound systems for live events. From world‑class artists on tour, to major music festivals in every genre, to opening and closing ceremonies of planetary sporting events, we are the trusted choice of event professionals who require extreme reliability and fidelity show after show. Designed and...

Select how often (in days) to receive an alert:Parent Sector : Internal Oversight Service (IOS)Duty Station : ParisJob Family : Management/Audit/OversightContract Type: Fixed TermDuration of contract : 2 years, renewableRecruitment open to : Internal and external candidatesUNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity,...

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.We help brands turn fulfillment into a competitive advantage: scaling faster while delivering a five-star customer experience.Since 2018, we’ve built a tech-driven logistics platform powering...