Europe E‑Retail Client Service Manager

Il y a 2 jours

Paris, Nouvelle-Aquitaine, France Hermès Temps plein 60 000 € - 85 000 € Contrat

Hermès is seeking a Team Manager for the E-Retail: European Client Service in Paris. You will lead a team of about 10 client advisors, ensure exceptional customer relations across purchasing channels, recruit and develop staff, and report to an E-store manager.

You will collaborate with CRC leadership to align processes, foster a positive, high-performance culture, and drive KPI achievements. Fluent English and French is required, German is a plus; experience in client service management in