L3 Support Engineer

Il y a 23 heures

HautsdeFrance, Hauts-de-France QCS Staffing Ltd Temps plein 80 000 € - 105 000 € Contrat

L3 Support Engineer – Permanent – France - Data Centres – EUR 80,000–105,000 pa

Our client is rapidly emerging as a leading provider of advanced Cloud & AI infrastructure for global innovators.

As they continue to grow, they’re hiring a L3 Support Engineer to join their team based in France.

This is a fantastic opportunity for a professional in the data centre sector to advance their career within a globally recognised environment.

What You’ll Do

  • Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).
  • Detect recurring patterns across sites and convert findings into durable fixes.
  • Push for firmware, component, and platform-level resolutions.
  • Track outcomes and ensure knowledge flows back to operations.
  • Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).

What you’ll need:

  • Relevant experience with data centre servers and deep Linux troubleshooting.
  • Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).
  • Structured incident response experience and clear communication under pressure.
  • Experience driving evidence-based escalations with vendors/R&D.

Ready for your next project? Apply today and take the next step in your career.