Strategic MSP Customer Success Partner

Il y a 2 jours

AuvergneRhôneAlpes, Auvergne-Rhône-Alpes, France Headfirst Group Temps plein 70 000 € - 110 000 €/an

HeadFirst Group is seeking a Business Partner, Customer Success (Program) to join a dynamic MSP client program. You will own commercial outcomes, build senior stakeholder relationships, and translate program data into actionable insights to drive account value.

The role blends program delivery with strategic business partnering and growth orientation. Expect to work with the Program Leader, Service Delivery, and Shared Back‑Office teams to ensure SLA/KPI compliance, pipeline visibility, and