Enterprise Customer Success Manager – Retail AI
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SymphonyAI Retail is seeking an experienced Customer Success Manager to own commercial outcomes and strategic relationships across a portfolio of enterprise retail and CPG customers in the EMEA region. Based in the UK, you will drive renewals, expansion, and value realization by partnering closely with customer success, delivery, product, and sales teams.
This is a high-impact role for a consultative, data-driven relationship builder with a deep understanding of retail and enterprise SaaS.