operations manager in premium chauffeur service
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Описание
Wheely provides premium chauffeured transportation across major cities in Europe, the US, and the Middle East, combining technology with five-star chauffeuring. Its service is used by more than 100,000 active riders and 1,200 corporate accounts.
Задачи
- Own day-to-day operational execution, including chauffeur supply growth and retention
- Evolve the local operating model by turning global strategy and standards into effective on-the-ground execution
- Use data to identify operational risks and opportunities and design initiatives with clear, measurable impact
- Lead and grow the Paris operations team, building a culture of high performance and engagement
- Partner with product teams to shape feature development and improve operational tooling
- Support market expansion by preparing to launch business in new areas from scratch
- Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards
- Ensure compliance with applicable French regulations and VTC licensing requirements
Требования
- 1–3+ Years building, growing, or scaling something meaningful with limited structure, with the ability to move quickly from analysis to execution
- Analytically strong, entrepreneurial, motivated by ownership, and comfortable being accountable for outcomes in open-ended environments
- Relevant experience in scaling operations in a fast-paced tech environment, top-tier management consulting, investment banking, VC/PE, or an early or founding team at a consumer or marketplace startup
- Fluent French and English
- Based in Paris and able to work in the office 4 days a week
Будет плюсом
- experience in a marketplace/platform business (on-demand, mobility, location-based)
- a track record of building teams or operating models from scratch or through rapid expansion
- an MBA or advanced degree in business, operations, analytics, or strategy
Условия
- Competitive salary
- Employee stock options plan
- Private medical insurance
- Life and critical illness cover
- Best-in-class equipment
- Monthly credit towards Wheely journeys
- Daily Lunch Allowance
- Navigo and Veligo travel
- Professional development stipend
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