Debt Recovery Lead — AI-Driven Banking Operations
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Qonto in Paris is seeking a Lead Banking Operations – Debt Collection to build and scale our debt recovery function. You will steer the recovery provider and BPO, own the debt collection rate, and report to Justine, Head of Banking Operations Payments.
You’ll map the collection flow, use data to drive initiatives, lead a growing team, and collaborate with Risk and Product to embed collection in new features. The role offers hands-on leadership in a fast-growing fintech with Europe-wide markets.