Operational Quality Junior Specialist

Il y a 4 jours

SaintOuensurSeine, Île-de-France Cainiao Group Temps plein 40 000 € - 55 000 € Contrat

Main mission

Ensure internal and external customer quality monitoring.

Main Functions

  • Assist KA team on daily / weekly collaboration with external customer matter related to our network quality KPI.
  • Collaborate with OPS teams on daily issues encountered and report Root Cause / Action plan.
  • Data crunch on quality topics related to KPI / process improvement.

Requirements

  • Education level: Master degree in logistics / supply chain / lean management.
  • Hard skills required for this job:
    • KPI monitoring
    • Deep dive analysis
    • Pack office (Excel)
    • SQL (as a plus)
  • Language:
    • French
    • English
    • Chinese (as a plus)
  • Soft skills:
    • Rigorous
    • Cross team work ability
    • Communication clarity