Inside Sales Representative – B2B F/M/X

Within our Décines-Charpieu sales office, dedicated to our UPS maintenance business, and reporting to the Regional Sales Manager, you will develop and renew the contract portfolio while ensuring responsive, high-quality customer service.

You will represent the Group’s expertise and image across the Auvergne-Rhône-Alpes region.

Responsibilities

• Respond to customer enquiries and provide responsive sales follow-up to ensure a high level of satisfaction.
• Analyse customer needs and prepare tailored commercial proposals for maintenance contracts, works and services.
• Manage the renewal of service contracts and grow the portfolio by prospecting for new opportunities within your area.
• Ensure sales follow-up on proposals for works and contribute to reliable sales forecasts in coordination with the field sales engineers.
• Provide sales back-office support, manage contract administration and enter orders in the relevant systems.
• Contribute to the growth of the services business by identifying sales opportunities among existing customers and prospects.

Qualifications:

• Two- or three-year higher education qualification in sales or business.
• At least three years’ experience in B2B service sales, ideally gained in a technical environment.
• Strong interpersonal skills and good verbal and written communication skills.
• Proficiency in the Microsoft Office suite and a CRM system, particularly Salesforce.

The extras that could make you even more unique:

• Experience in maintenance, technical services or equipment rental.
• An interest in industrial environments.

Because there is more to your profile than professional skills:

• Team spirit, enabling you to collaborate effectively with the various stakeholders within the branch.
• Tenacity and a taste for challenges, enabling you to grow the business and seize new sales opportunities.
• Thoroughness and organisational skills, ensuring reliable follow-up of proposals, contracts and customer enquiries.

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