Public Information Manager

Williamson County Government is seeking a qualified and experienced Public Information Manager to lead countywide public information, communications, media relations, and digital engagement initiatives. This position supports transparency, public trust, and effective communication between County Government and the community.

Position Summary

The Public Information Manager oversees county social media platforms, website communications, public-facing messaging, multimedia communications, and coordination with WC-TV. The position works closely with executive leadership, elected officials, County departments, public safety agencies, media representatives, and community stakeholders to ensure consistent, accurate, timely, and professional communication.

Essential Duties And Responsibilities

• Leads and coordinates countywide public information, media relations, public messaging, reputation management, and communications initiatives.
• Coordinates multimedia communications and collaborates with WC-TV leadership regarding programming, livestreaming, public meeting broadcasts, and public access initiatives.
• Oversees County website content strategy, social media platforms, digital engagement, and public-facing communications to promote transparency and community trust.
• Coordinates communications related to County programs, initiatives, public meetings, emergencies, crisis response, and public service announcements in collaboration with Williamson County Public Safety, Emergency Management, and the Williamson County Sheriff's Department.
• Develops communication strategies, messaging standards, branding guidelines, and procedures to ensure consistency, professionalism, and effective community engagement.
• Responds to media inquiries and coordinates press releases, media briefings, interview requests, public statements, photography, visual content, and public information responses on behalf of County leadership and departments.
• Assists executive leadership with strategic communications, speech preparation, presentations, executive messaging, and community engagement initiatives.
• Ensures public-facing communications are accurate, accessible, timely, and consistent with County policies and applicable public information requirements.
• Monitors media coverage, public engagement, and emerging communication trends to identify opportunities to improve communication effectiveness.
• Coordinates communications projects, vendors, contractors, and assigned staff to support Countywide initiatives and organizational priorities.
• Collaborates with Information Technology regarding website infrastructure, platform functionality, technical support, and digital communication systems.
• Performs other related duties as assigned.

Minimum Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Public Administration, Marketing, Media Production, or a related field preferred.
• Five (5) years of progressively responsible experience in public information, communications, media relations, government communications, marketing, public engagement, or a related field required.
• Experience in government, the public sector, or a highly regulated organizational environment preferred.
• An equivalent combination of education and experience may be considered.
• Valid Tennessee driver's license required, or the ability to obtain one within the established timeframe.

Supervisory Responsibilities

Provides strategic oversight and coordination for Countywide communications initiatives, public information projects, vendors, contractors, and assigned communications staff. Collaborates with WC-TV leadership regarding public meeting broadcasts, multimedia communications, and Countywide messaging initiatives. May participate in hiring, training, performance management, and operational coordination activities.

Williamson County Government is an equal opportunity employer.

Williamson County

1320 West Main Street

Franklin, TN 37064