Manager Telecom Contract Management
Il y a 24 heures
RoissyenFrance, Île-de-France
Air France KLM
Temps plein
90 000 € - 120 000 €/an
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What you\'ll do
- Lead, support and develop a team of seven Contract Managers, setting priorities and promoting collaboration, accountability and consistent contract-management practices.
- Manage Air France's telecom contract portfolio, budget and Telecom Expense Management process.
- Build effective relationships with telecom suppliers and coordinate governance meetings and performance reviews.
- Monitor supplier performance and commitments, participate in incident reviews and lessons-learned discussions, and follow up on corrective actions and improvement plans.
- Ensure orders are placed accurately and on time, and that contractual pricing and terms are applied correctly.
- Oversee invoice checks in collaboration with Financial Control.
- Work with Procurement on contract renewals, negotiations, Requests for Information (RFIs) and Requests for Proposals (RFPs), balancing service quality, innovation and cost efficiency.
- Partner with Telecom Engineering to ensure commercial agreements support technical requirements and operational needs.
- Organize and analyze telecom consumption data, lead annual audits, and identify opportunities to rationalize assets, optimize costs and improve efficiency.
- Advise business and technical stakeholders on contractual matters and communicate supplier commitments clearly.
- Contribute to the evolution of the Group's telecom service catalogue and support the successful implementation of services delivered by operators.
- Review proposed solutions to ensure they fit the existing environment, meet relevant standards and follow established processes.
- Work with suppliers and internal teams to identify the causes of service or product issues and implement corrective and preventive actions.
- Stay informed about market developments and recommend improvements to services and supplier-management practices.
All our job opportunities are open to candidates with disabilities. Reasonable accommodations can be arranged if needed.
What you\'ll bring
- Proven people-management experience and the ability to lead and develop a team.
- Experience in contract management, supplier governance, procurement or service management.
- The ability to work independently while collaborating effectively across teams and functions.
- Strong stakeholder-management skills and the confidence to influence, challenge and negotiate constructively.
- Strong analytical, listening and synthesis skills, with the ability to assess situations and recommend a course of action.
- A diplomatic but decisive approach to supplier and stakeholder management.
- A customer-oriented mindset and a strong focus on service quality.
- Clear communication skills and the ability to adapt your approach to different audiences.
- A strong awareness of financial performance and cost optimization.
- Excellent organizational, planning and follow-up skills.
- The ability to act as a trusted advisor to both business and technical stakeholders.
- Knowledge of telecommunications and telecom services is an advantage.
The successful candidate is confident communicating effectively in English, both verbally and in writing.