Program Operations Coordinator

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for a Program Operations Coordinator to be based at our office/ our customer’s site in Toulouse

The Role:

We are seeking a highly organized and proactive Program Operations Coordinator to support the end-to-end planning, administration, and execution of global program sessions. The successful candidate will be responsible for coordinating logistics, managing stakeholder communications, maintaining program data and reporting tools, and ensuring a high-quality participant experience across multiple regions and teams.

This role requires strong organizational skills, attention to detail, stakeholder management capabilities, and experience working with reporting and data visualization tools.

Area of Responsibility:

Session Planning & Operations

• Manage the end-to-end administration and operational delivery of program sessions.
• Coordinate session schedules, logistics, communications, and participant engagement activities.
• Ensure all session-related activities are executed efficiently and aligned with program requirements.
• Monitor program timelines and proactively address operational challenges.

Stakeholder Management

• Act as a central point of contact between local and global stakeholders.
• Coordinate activities across business teams, facilitators, site leads, and program owners.
• Support alignment and communication between regional and central program teams.
• Facilitate stakeholder meetings and follow up on key actions and deliverables.

Data & Systems Management

• Maintain accurate session and participant data within the AppSheet platform.
• Ensure data quality, consistency, and timely updates across program records.
• Produce periodic reports and support data-driven decision making.
• Track key operational metrics and program performance indicators.

Surveys & Participant Experience

• Manage participant satisfaction surveys throughout the program lifecycle.
• Collect, analyse, and report feedback results.
• Identify trends and recommend opportunities for continuous improvement.
• Support initiatives to enhance participant engagement and overall satisfaction.
• Persona Leader Dashboard
• KPI Performance Dashboard
• Develop and distribute regular reporting packs and performance updates.
• Support leadership with insights and operational reporting.
• Identify opportunities to streamline operational processes and improve reporting efficiency.
• Support the implementation of new tools, workflows, and best practices.
• Contribute to program governance and operational excellence initiatives.

Knowledge / Experience:

• Experience in program coordination, operations, project administration, or PMO support.
• Strong stakeholder management and communication skills.
• Experience managing complex schedules and logistics across multiple locations.
• Proficiency with Google Workspace and reporting tools.
• Experience working with AppSheet, Google Data Studio (Looker Studio), or similar platforms.
• Strong analytical and reporting capabilities.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience supporting global or cross-functional programs.
• Knowledge of KPI reporting and dashboard management.
• Experience with survey platforms and feedback analysis.
• Familiarity with project management methodologies and governance processes.

If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you.

Tata Technologies: Engineering a better world.

Tata Technologies would like to thank all applicants for their interest, each application will be reviewed against the set criteria for the role. We would like to advise that only candidates under consideration will be contacted. If you do not hear from us within 10 working days following the closing date it will mean that unfortunately your application has not been successful. We will however retain your details for any suitable future opportunities.