Solution Consultant

Il y a 3 jours

BoulogneBillancourt, Île-de-France Xerox Temps plein 90 000 € - 120 000 € Contrat

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Location

Asnières-sur-Seine

Schedule

Full-Time, Monday–Friday. Hybrid (2 days in office)

Position Overview

Xerox is seeking an experienced Solution Consultant to serve as the primary presales partner to the Go-to-Market organization for Managed Print Services (MPS) opportunities. This client-facing role oversees MPS projects, software, solutions, and services throughout the presales lifecycle—from initial discovery and assessment through solution design, proposal development, costing, contract negotiation, and handoff to Project Implementation.

The Solution Consultant analyzes client requirements and collaborates with sales teams, operations, legal partners, and subject matter experts to design tailored solutions that deliver measurable value. As a member of the Client Focus Team, this position bridges sales and operations to ensure proposed solutions are profitable, cost-effective, operationally viable, deployable, and aligned with customer requirements.

This role supports domestic, multi-country, and global engagements and leads the creation, review, and negotiation of Statements of Work for both new and existing customers.

What You’ll Do

Client Engagement and Advisory

  • Serve as a primary liaison among clients, Go-to-Market teams, Service Delivery, Operations, and other stakeholders throughout the solution-development lifecycle.
  • Partner with sales teams to prospect, qualify, and develop new business and renewal opportunities.
  • Participate in account planning, strategic business reviews, and Go/No-Go decisions.
  • Build trusted relationships with key client contacts and serve as a subject matter expert on business and technical matters.
  • Communicate Xerox capabilities and differentiators while identifying solutions that improve client performance and deliver measurable value.
  • Present proposed solutions, recommendations, and supporting business cases to clients and senior stakeholders.
  • Identify opportunities for account growth, fleet optimization, service improvements, and increased profitability.

Client Assessment and Requirements Analysis

  • Conduct current-state assessments and define future-state requirements for client environments.
  • Evaluate hardware fleets, document workflows, business processes, and related operational requirements.
  • Lead discovery sessions and client interviews to identify business needs, challenges, and desired outcomes.
  • Coordinate onsite, remote, and data-based assessments.
  • Develop current- and future-state maps covering device optimization, workflows, services, and implementation strategies.
  • Create Smart Refresh and renewal scenarios using existing fleet data to improve customer outcomes and profitability.
  • Document solution requirements, assumptions, risks, dependencies, and success criteria.

Solution Design and Costing

  • Design end-to-end MPS solutions incorporating hardware, software, technical services, and operational support.
  • Develop optimized hardware fleet designs and alternative solution scenarios.
  • Create software and service design concepts aligned with client needs and Xerox standards.
  • Validate client requirements against existing Xerox capabilities and evaluate the feasibility and commercial value of nonstandard requests.
  • Coordinate with country teams to confirm local service, support, regulatory, and operational capabilities.
  • Engage technical experts and cross-functional stakeholders to develop complex or specialized solutions.
  • Manage software quotations, solution costs, cost models, and pricing structures.
  • Conduct operational and financial risk assessments and provide accurate inputs for business-case development.
  • Recommend pricing strategies in partnership with the Client Focus Team and participate in business-case reviews.
  • Develop high-level project plans, transition strategies, RACI documents, and communication and escalation plans.
  • Adapt solution approaches to meet diverse regu