Systems Services Manager

## Systems Services Manager (F/M/N)Applylocations: Velizy-Villacoublaytime type: Full timeposted on: Posted Todayjob requisition id: R-10121PURPOSE OF THE ROLEAs the System Services Manager, you will lead the department responsible for critical maintenance activities, troubleshooting, spare parts supply, and modifications for our installed system base. Your primary mission will be to drive the necessary transformations within this department to achieve exceptional levels of customer satisfaction, enhance team competency, and ensure financial profitability. You will also be instrumental in expanding our customer service capabilities to support new, advanced solutions promoted by the Yokogawa Group, ensuring our offerings remain at the forefront of industrial automation.---A DAY IN YOUR LIFEYour days will be dynamic and multifaceted. You will start by reviewing key performance indicators (KPIs) and financial results, ensuring the department is on track to meet its revenue and margin targets. You will engage with your team, providing guidance, fostering motivation, and addressing any operational challenges. A significant portion of your time will involve strategic planning, translating the Group's vision into actionable departmental goals, and defining the organizational structure to support these objectives. You will collaborate closely with internal stakeholders such such as the System Sales Manager and Project Managers, and participate in European operations meetings to align on broader strategies. You will also dedicate time to talent development, identifying training needs, supporting upskilling initiatives, and conducting performance evaluations. Ensuring strict adherence to HSE and quality standards, including coordinating risk prevention plans and conducting field audits, will be a constant priority, reflecting Yokogawa's commitment to safety and excellence.---KEY CHALLENGES→ Leading significant departmental transformations to elevate customer satisfaction and profitability while integrating new advanced solutions. → Balancing operational demands with strategic initiatives, ensuring both short-term performance and long-term growth. → Managing and developing a diverse team, fostering a culture of continuous improvement and high performance. → Navigating complex HSE and compliance requirements, ensuring all team members operate safely and within regulatory frameworks, including interventions on energized equipment and work near high voltage. → Optimizing resource allocation and budget management to meet ambitious financial targets.---GROWTH & CAREER OPPORTUNITIESThis role offers a significant platform for leadership development within a global industrial automation leader. You will have the opportunity to shape the future of our system services, driving strategic initiatives that have a direct impact on customer success and business growth. Yokogawa is committed to continuous learning, and you will be supported in expanding your expertise through various professional development programs. Success in this position can lead to further senior leadership roles within Operations, both at a regional and global level, as you contribute to the strategic direction of our European operations.---TEAM & CULTUREYou will lead a dedicated team of 10-20 direct reports, fostering a collaborative and results-driven environment. Our culture emphasizes rigor, analytical thinking, and strong interpersonal skills, all while maintaining a keen awareness of costs. We believe in empowering our team members, supporting their professional growth, and ensuring a safe and inclusive workplace. You will be part of a larger, interconnected global community, collaborating with colleagues across Europe and beyond, contributing to Yokogawa's legacy of innovation and excellence.---WHO YOU AREYou are a seasoned leader with a Master’s degree in Engineering and over 15 years of experience in Electrical Engineering or Automation, including a proven track record of successfully managing operations teams. You are fluent in English, both written and spoken, and proficient with tools such as SAP, Microsoft Project, and Microsoft Office 365. Your behavioral skills include being results-driven, assertive, a good listener, rigorous, and possessing an analytical mindset with excellent interpersonal abilities and cost awareness. You hold essential HSE authorizations, including a Category B driver’s license, various electrical permits (H0, H0V, B2, B2V, B2V Test, BE Testing, BR, BC), Chemical site authorization N2, and ATEX Level 1, and are medically fit for electrical and chemical site work. You are passionate about driving change, fostering talent, and ensuring the highest standards of customer satisfaction and safety.---

WHAT YOU'LL DO
& WHAT YOU BRINGWhat You'll Do: → Relate and explain the Group's strategy, formulating and communicating a clear strategic vision for the department. → Take full responsibility for departmental revenue and