Deployment Strategist

Global Services helps Chainalysis customers turn blockchain data and investigative tools into practical results. Our customers include law enforcement, national security teams, financial institutions, and organisations across the crypto industry.

We're looking for a Deployment Strategist, Crypto Investigations, to join Global Services and support public-sector customers in France, particularly law enforcement and intelligence teams. You'll use your investigative experience and technical skills to help customers get the most out of Chainalysis products. This is a Hands-on, customer-facing role focused on investigations and practical problem-solving rather than software engineering.

You'll work with customers throughout their engagement with Chainalysis, from understanding their needs and conducting investigations to developing workflows, delivering training, and helping them build their own capabilities. You'll need sound investigative judgement, strong French communication skills, and the ability to build trusted relationships with customers.

In this role, you'll:

• Support customer engagements from initial discovery and pre-sales through investigations, solution delivery, training, and ongoing support

• Conduct blockchain investigations using Chainalysis products, particularly Reactor

• Work with law enforcement, intelligence, and other public-sector customers to understand their objectives and help them achieve practical results

• Build and adapt investigative workflows, queries, reports, and dashboards using Chainalysis tools and data

• Help customers put investigative workflows into practice and develop the skills to use Chainalysis independently

• Build trusted customer relationships by providing practical investigative guidance and product expertise

• Lead customer meetings, demonstrations, investigative walkthroughs, training sessions, and technical briefings

• Support pre-sales discussions by understanding customer requirements and explaining how Chainalysis can help

• Share customer feedback and investigative insights with Product, Engineering, Global Intel, and Sales

• Share investigative techniques and best practices with colleagues across Global Services

We're looking for candidates who have:

• Experience conducting or supporting investigations in law enforcement, policing, intelligence, or a related field. Candidates with relevant crypto or financial-crime investigation experience from other backgrounds will also be considered

• Experience working with public-sector, law-enforcement, intelligence, or other mission-focused stakeholders

• Strong investigative judgement and the ability to explain findings clearly and build credibility with customers

• The technical aptitude to learn investigative platforms and work with data; extensive software-engineering experience is not required

• The ability to analyse complex information and communicate findings to both investigators and senior stakeholders

• The flexibility to work across pre-sales, customer delivery, and ongoing support

• Fluency in French, with the ability to work confidently with French-speaking customers

• The ability to be based in France, ideally in Paris

Technical Skills

• Confidence using investigative tools and the ability to develop expertise in Chainalysis Reactor

• Ability to work with investigative data and turn customer requirements into practical workflows, queries, and reports

• Familiarity with blockchain investigation tools or analytical workflows is an advantage; Python and SQL are not required

• Ability to learn Chainalysis products and understand how their data can support customer investigations

Domain Expertise

• Experience in law enforcement, policing, intelligence, financial crime, or another relevant investigative field

• Understanding of investigative objectives, operational workflows, and the outcomes customers need to achieve

• Ability to use investigative judgement to guide an investigation and advise customers on their approach

Customer & Communication Skills

• Ability to build trusted customer relationships through investigative knowledge and practical support

• Excellent spoken and written French, including the ability to explain complex investigative concepts clearly

• Confidence leading customer meetings, briefings, demonstrations, and training sessions

• Ability to help customers develop their own skills and use Chainalysis tools independently

Day to