Lead Digital Communications Officer

Application Details

Application Deadline: 22/11/2026 Department: Office of the Director-General Division / Program: Section / Project: Communication Section Job Grade: P2/P3 ( SALARY SIMULATOR ) Language

Requirements:
Fluent in English (written & spoken) Contract Duration: Initial Employment Contract up to five years with possibility for extension The selection process will be conducted with the objective of filling the below vacant position with also the purpose of drawing up a reserve list of rostered candidates for future vacant positions. The reserve list initially remains valid for two years, with the possibility of extension at the Director-General's discretion. Please note that the entry grade of this position begins at P2 and the final grade offered to the selected candidate is subject to the decision of the IO Director General.

Overview

Are you looking for an exciting opportunity at the heart of an ambitious fusion energy project? Join us as a Lead Digital Communications Officer where your goals will include: Leading the development and continuous improvement of ITER's digital communications across the public website, social media and other digital platforms, aligned with institutional priorities and target audiences. Planning and delivering integrated digital campaigns and content, ensuring accuracy, accessibility, strong user experience, and consistency with ITER's messaging and visual identity. Using analytics, audience insights, social listening and emerging technologies to improve digital performance, strengthen audience engagement and advise on opportunities, trends and reputational risks.

Key Duties & Responsibilities

Primary Responsibilities Develops and implements ITER's digital communication strategy and integrated campaigns across web, social media and emerging platforms, aligned with institutional priorities, key milestones and target audiences. Manages and continuously improves ITER's digital channels and properties, including overseeing social media editorial planning and publishing, community engagement, user experience, accessibility, search visibility and overall channel and property quality. In coordination with the content production Editor and other COM colleagues, commissions, adapts and publishes digital content in multiple formats, ensuring consistency with ITER messaging, editorial standards and visual identity. Monitors digital performance, audience behaviour and online conversations using analytics and social listening tools, translating insights into actionable recommendations and advising management on emerging opportunities and reputational risks. Serves as COM's focal point for digital communication, advising colleagues and internal stakeholders on channel selection, content suitability, digital formats, branding and effective digital engagement. Coordinates external providers supporting website, design, social media and multimedia activities, defining requirements and monitoring quality, performance and timely delivery. Tracks digital trends and emerging technologies, including AI, and tests appropriate tools, formats and approaches while improving digital workflows, governance and working practices.

Additional Responsibilities Supports digital communications for major institutional announcements, events, media activities and other priority initiatives, including real-time or live digital coverage where required. Contributes to digital communication guidance, templates, standards and knowledge-sharing for COM colleagues and other ITER contributors. Manages assigned digital communication contracts and related procurement activities as required. Please note that

job description
s cannot be exhaustive, and the staff member may be required to undertake other