HR Consultant

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The People Consultant is a trusted people expert responsible for managing complex employee relations matters with a high degree of independence, judgement, and professionalism. Operating as a strategic advisor to leaders, HR partners, and employees, the role ensures fair, consistent, and legally compliant people practices that protect organizational culture, trust, and performance. The role manages end-to-end employee relations cases across performance, conduct, disciplinary and grievance matters, investigations, and policy interpretation globally but in particular for France. Beyond case management, as Senior Employee Relations Advisor, you’ll play an active role in preventing issues through early intervention, coaching leaders, and promoting best practice people management. Operating at both case and thematic level, the role uses insight from ER activity to identify trends, inform policy enhancements, and contribute to capability building for leaders and HR colleagues. The role supports consistency and quality across the ER framework, escalating high-risk matters appropriately and partnering closely with the Risk, Compliance and Audit team and Legal where required. This role balances employee advocacy, business pragmatism, and risk management—ensuring employee relations outcomes enable organisational effectiveness while maintaining fairness and respect.

Responsibilities

• Complex Case Management Own and manage end-to-end employee relations cases of moderate to high complexity, including disciplinary, grievance, conduct, performance, and absence matters—ensuring outcomes are fair, consistent, timely, and legally compliant. Ensuring cases are documented accurately within the ER case management tool
• Manager & Leader Advisory Act as a trusted advisor to managers, providing practical, risk-aware guidance on people matters and coaching leaders to confidently handle employee issues in line with policy and best practice.
• Investigations & Fact-Finding Plan and conduct workplace investigations, including witness interviews, evidence assessment, and report writing—delivering clear, balanced findings that support sound decision-making.
• Policy Interpretation & Application Interpret and apply people policies with consistency and sound judgement, advising on appropriate approaches while identifying opportunities to clarify or improve policy based on lived case experience.
• Risk Management & Escalation Identify legal, reputational, and employee-relations risk, escalating complex, sensitive, or high-impact matters in line with governance framework.
• Data, Insight & Trend Analysis Analyse ER case data and themes to identify root causes, systemic issues, and emerging risks—contributing insight to inform policy changes, leadership capability initiatives, and organisational decisions.
• Capability Building & Prevention Support proactive people management by sharing best practice, contributing to manager guidance, toolkits, or training, and promoting early intervention to reduce avoidable ER issues.

Knowledge and Skills:

• Substantive end to end ER case management and investigation experience, managing multiple cases simultaneously
• Knowledge of France’s legislation around Employee Relations Management (fluency in French is required for this role)
• Strong advisory capability, coaching managers and leaders through sensitive people matters with confidence
• Ability to interpret assess, navigate and advise on ER related employment law across multiple jurisdictions
• Utilize ER case data to identify opportunities or systemic issues, and develop recommendations
• Utilization of a case management system to track and monitor cases
• Sound commercial judgements : Balance employee advocacy with business needs, ensuring employees are treated with dignity, respect, and transparency throughout ER processes and that outcomes reinforce trust and organisational values.
• Maintain accurate case records, documentation, and reporting in line with gover