Customer Programs Lead: Scaled Adoption
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SoSafe, a fast-growing cybersecurity awareness platform, is seeking a Customer Programs Manager to drive engagement across SMB and mid-market customers. You will build scalable programs focusing on adoption, growth, and retention, coordinating with product marketing and technical teams to deliver webinars and trainings.
You’ll analyze usage data, optimize 1-to-many campaigns, and partner with CSMs, AEs and marketing to drive value at scale for 500–1000 accounts, while maintaining data hygiene in