End-User IT Support Specialist

Il y a 4 jours

Paris, Île-de-France Source One Technical Solutions Temps plein 38 000 € - 58 000 €/an

Source One Technical Solutions in Paris seeks an IT Help Desk Technician to analyze and troubleshoot end-user hardware and software issues across the Paris area. You will respond to service calls via emails, phone, tickets, and walk-ins to diagnose and resolve problems.

You will work with end users to resolve hardware/software issues, document incidents in ITSM, maintain knowledge of systems, provide user training, and assist with equipment refresh and basic networking/AV support.