Senior IT Operations Manager — 24/7 ITIL
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AIRBUS SAS in Toulouse, France is seeking an IT Operations Manager to join the IM Department and lead the New Case Management (NCM Ticketing) initiative, aiming to optimize client support and IT efficiency. You will supervise a 15-member Customer Services team, ensure 24/7 availability, implement ITIL-based processes, and coordinate with vendors to maintain high system reliability and performance.
This role offers exposure to cloud platforms (AWS), SAP, and COTS applications while advancing