Lead Banking Ops

Il y a 3 jours

Paris, Nouvelle-Aquitaine, France Qonto Temps plein 90 000 € - 120 000 €/an

Qonto in Paris is seeking a Lead Banking Operations, Cards to keep card disputes and fraud under control across Qonto’s European markets. You’ll lead a 7-person team and run the full chargeback chain, guiding strategy with automation and AI, under the guidance of Justine, Head of Banking Operations Payments.

You’ll collaborate with Customer Care, AML & Fraud, Risk & Compliance, Product and Ops Engineering to optimize operations and scale processes while maintaining performance against SLAs.