Manager Market Access

Manager Market Access & Customer Analytics (MACA)

• Full-time
• Ways of Working: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader.
• Employee Type: Employee
• Global Job Level (HCM): Professional 4 (11)

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Primary Function of Position:

The purpose of the Market Access Mgr – Hospital Economics is to develop and execute applied health economic “value creation & demonstration” strategies in support of a.) Sales Organization and Marketing, b.) Healthcare providers across hospitals (focus on C-Suite), IDN system, and surgeon/physician.

This position will work to demonstrate the applied clinical/economic value of Intuitive technologies. Primary job responsibilities are creating and disseminating clinical/economic materials, potential analysis, program benchmarking and procedure analytics, predictive and utility modeling, profitability analyzes, return of investment and business impact models, market archetype segmentation strategies and strategic industry insights to influence and educate clinical/economic understanding among existing and potential hospital customers.

This position also provides expert support and facilitation in presenting and defending clinical & economical evidence to a c-suite audience as per business requirements.

Roles and Responsibilities:

• Provide strategic, economic, and analytical insights in order to support a Sales approach that fosters and grows key c-suite relationships and potential partnerships.
• Translate customer data from economic, profitability analyzes, program-benchmarking, procedure, and efficiency analyzes into meaningful strategic recommendations and actions to improve/grow da Vinci programs and consult our customer base.
• Identify and leverage best data sources, i.e. with national and regional hospital claims data and other specific “big-data” databases analyses.
• Perform evidence (clinical & economic) based “Quantify The Impact” (QTI) or potential analysis and partner with Sales, Marketing and overall Market Access to co-lead customer alignment meetings with hospitals, IDN systems, surgeons.
• Design and rollout training on QTI and analytics solutions for the sales force, ensure methodology, platforms and tools are available for deployment.
• Engineer specific health economic market assessments to identify hospital stakeholders and barriers, trends, customer unmet needs, strategic insights, strategic imperatives, stakeholder prioritizations, market segmentations, targeting, messaging, and positioning.
• Provide analytical and economic insights as needed, to support the reimbursement strategy developed and led by the Global Access Value and Economics (GAVE) department together with the French Leadership.
• Operating in a global matrix, partner with Marketing, Sales, GAVE and the French Leadership, to create evidence on Intuitive products and then lead efforts to disseminate the “total economic and clinical value” of Intuitive technologies to existing and future economic decision makers.
• Provide regular voice-of-customer (VOC) feedback on clinical and economic challenges. Generate ideas on how our products can serve as a solution to these issues.

Required Knowledge, Skills, and Experience:

• Bachelors or Master’s degree preferably in Hospital or Healthcare Busine