Client Care

Il y a 5 jours

Paris, Nouvelle-Aquitaine, France Onepilot Temps plein 42 000 € - 65 000 € Contrat

Onepilot is seeking a Customer Care Account Manager to lead a dedicated pool of 10–30 freelancers, acting as the bridge between clients and the agent team to ensure service excellence and scalable operations.

You will drive performance with data-driven reporting, optimize processes across portfolios, and identify growth opportunities while building strong client relationships and a culture of continuous improvement.