Remote Lead: Customer Success Pod

Il y a 4 jours

Toulouse, Occitanie, France EasyMile Télétravail Temps plein 90 000 € - 120 000 € Contrat

Tyk is seeking a Customer Success Pod Lead to be a strategic, technical leader within our CS team. You will drive a proactive function that detects risk early, strengthens customer trust, and ensures customers derive real value from Tyk’s API Management platform.

You’ll mentor CS Engineers, lead high-priority engagements, and collaborate with Engineering, Product, and Account Management to drive improvements. You’ll build scalable processes and champion AI-assisted debugging across the globe.