Integration & Support Consultant – Collaborative Digital Workspaces
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* Integration & Support Consultant – Collaborative Digital Workspaces
* May 28, 2026
* 0 Comments
* By Roberte OkoyaContext: To manage the complete lifecycle of collaborative digital spaces (Teams Rooms, interactive screens, BYOD solutions): from their deployment to their operation, up to their decommissioning, while guaranteeing an optimal user experience.
MISSIONS:
1. Deployment & Commissioning
• Analyze the needs of business teams and propose suitable solutions
• Participate in the drafting of project documents (statements of requirements, specifications, calls for tenders)
• Draft the real estate prerequisites and transmit them to the relevant teams
• Coordinate audiovisual integrators and internal technical teams
• Install, configure, and validate equipment (Teams Rooms, interactive screens, BYOD)
• Perform tests, acceptance testing, and production deployments 2. Operational Maintenance (MCO)
• Ensure the administration and supervision of Teams Rooms
• Manage updates (firmware, Cumulative Updates, WSUS)
• Handle incidents and support requests (Level 2/Level 3)
• Monitor availability, quality of service, and produce associated KPIs
• Maintain technical documentation and inventory of equipment
• Contribute to the continuous improvement of digital spaces 3. Evolution & Innovation
• Test New equipment and features
• Propose improvements to optimize the user experience
• Participate in audiovisual equipment upgrade projects
• Contribute to RFI/AO processes 4. Withdrawal & renewal
• Plan and execute the withdrawal of end-of-life equipment
• Reset, disconnect, and deregister equipment and associated services
• Update inventory and prepare spaces for re-equippingTechnical Skills
• Proficiency in Microsoft Teams Rooms and the Microsoft 365 ecosystem
• Knowledge of audiovisual equipment: interactive displays, BYOD solutions, VC peripherals
• Management of updates (WSUS, firmware)
• Diagnosis and resolution of audiovisual incidents
• Understanding of network prerequisites related to collaborative solutionsFunctional Skills
• Ability to manage a complete equipment lifecycle
• Drafting project documents (Business Requirements, Specifications, Requests for Proposals)
• Technical project monitoring and reportingEnvironment:
• Occasional travel depending on the projectsApplication: CV + cover letter + copies of diplomas to be sent to contact@keoni.fr
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