Global Workforce Architect

Il y a 1 jour

Paris, Nouvelle-Aquitaine, France Qonto Temps plein 90 000 € - 120 000 €/an

Qonto in Paris is seeking a Senior Workforce Manager – Capacity Planning & BPO Strategy to own the global capacity planning framework across Banking Ops, AML/Fraud, KYCB, and Customer Care.

You will design the model, set the forecasting cadence, balance internal vs BPO capacity, and lead strategic BPO relationships with executive visibility.

This hands-on build-and-run role offers autonomy, a founding mandate in a new centralized function, and a clear path to shape Qonto's scaling.