Global CX Lead for Key, Enterprise

Il y a 24 heures

Villeneuved'Ascq, Hauts-de-France A.P. Moller - Maersk Temps plein 120 000 € - 180 000 € Contrat

Maersk is seeking a senior leader to own the global Key Client, Enterprise Client and Strategic Client CX agendas, coordinating cross-functional teams to deliver exceptional customer experiences across all products. You will partner with regional leaders, shape CX strategy, and drive growth plans while ensuring alignment with Maersk's priorities and customer needs.

You will structure and develop CX teams, coach team leaders, ensure training to global standards, build local capability in By