Systems Engineer

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- and the potential is unlimited. Where every experience can change youVision: We are the gathering place of Orange CountyValues: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be BoldJob Title:Systems EngineerPay Details:The annual base salary range for this position in California is $128,000 to $145,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.
The Systems Engineer is responsible for the implementation, administration, maintenance, and ongoing support of Microsoft 365 services and enterprise IT infrastructure across OCVIBE, Honda Center, and affiliated entities. This position requires strong technical proficiency and the ability to independently manage systems, deploy new technologies, troubleshoot complex technical issues, and maintain secure, reliable, and efficient infrastructure in accordance with established industry standards and organizational requirements.
Reporting to the Manager of Systems Engineering, the Systems Engineer works closely with senior infrastructure personnel, IT leadership, and cross-functional technical teams to support critical business systems and live-event operations. This position is responsible for executing system installations, upgrades, patching, preventative maintenance, and infrastructure improvements while exercising sound technical judgment and ensuring minimal operational disruption.
ResponsibilitiesSystems Engineering and Infrastructure ManagementImplement, configure, administer, maintain, and troubleshoot Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and related technologies.
Administer Microsoft identity and access management platforms, including Active Directory, Microsoft Entra ID, user accounts, groups, permissions, authentication, and identity synchronization.
Install, configure, patch, monitor, and maintain Windows and Linux servers, applications, HPE hardware, and supporting enterprise infrastructure.
Administer and support VMware virtualization environments, including virtual machine provisioning, configuration, resource allocation, performance monitoring, snapshots, and datastore management.
Support enterprise backup and disaster recovery systems, including monitoring backup operations, resolving failures, performing restores, and participating in recovery testing.
Administer and support endpoint management and security platforms, including Microsoft Intune, Tanium, software deployment, compliance monitoring, and system remediation.
Diagnose and resolve system, application, authentication, connectivity, and infrastructure performance issues, including those affecting critical business and event operations.
Perform system installations, upgrades, patching, and scheduled maintenance activities in accordance with established change management, security, and operational standards.
Evaluate system performance, reliability, and security to identify issues and recommend improvements to existing infrastructure.
Develop, maintain, and execute PowerShell scripts and other automation tools to improve administrative efficiency, system monitoring, and operational consistency.
Collaborate with network, infrastructure, and security personnel to resolve technical issues involving DNS, DHCP, TCP/IP, connectivity, authentication, and related system dependencies.
Maintain accurate system configurations, infrastructure documentation, operational procedures, and technical records.
Technical Projects and Operational SupportIndependently execute assigned systems engineering projects, including new system deployments, infrastructure upgrades, migrations, and enhancements.
Work with the Manager of Systems Engineering and senior infrastructure personnel to evaluate technical requirements, plan implementations, and ensure solutions align with established architectural and security standards.
Coordinate with internal technical teams, external vendors, and service providers to implement and maintain enterprise infrastructure solutions.
Participate in infrastructure planning, testing, change management, and operational handoffs for new and existing technologies.
Support IT infrastructure requirements associated with concerts, live events, and other venue operations, including troubleshooting and resolving time-sensitive technical issues.
Participate in scheduled after-hours maintenance, sys