On-Prem AI Infrastructure Support Engineer

Il y a 18 heures

Paris, Île-de-France Mistral AI Temps plein 50 000 € - 70 000 € Contrat

Mistral AI in Paris is seeking a Technical Support Engineer – On-Premise Infrastructure to join our Support team. The role focuses on troubleshooting, incident investigation, and clear customer communication in a B2B environment, handling escalated issues from on‑prem enterprise clients and collaborating with engineering, data, and product teams.

You will report to the Head of Support and play a key role in maintaining customer satisfaction, improving support operations, and contributing to the