Quantum Lab Operations
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Your role at C12
C12 builds quantum computers in-house in Paris, on a unique carbon-nanotube qubit platform. As we scale, our lab is becoming a real production facility: cleanrooms, industrial fabrication tools, dilution refrigerators, gas and cryogenic systems that must run reliably every day.
We are looking for an Operations & Reliability Manager to build and lead the team that keeps this facility available, reliable and ready to scale. You will own how we run operations day to day and how we make them progressively more robust: preventive maintenance, monitoring and data, resilience, and the operational readiness of our current and future facilities. You will build and grow a team of technicians and, over time, an on-call and shift coverage team, own the facility operations budget, and work hand in hand with Production, R&D, Qubit Control and Software.
This role reports to the R&D Operations lead.
Key Responsibilities
Build, lead and grow the Operations team
Build and lead the Operations function, covering both day-to-day operation (Run) and reliability and facility projects (Build).Manage and grow a team of technicians across facilities and equipment, and set a clear operating rhythm (reviews, priorities, follow-up).
Be the operational owner of facility and equipment availability, and the escalation point when the first line cannot resolve an issue.
Set and be accountable for the operations KPIs: uptime, lost production days due to facility or equipment downtime, planned versus unplanned maintenance ratio, MTBF and MTTR.
Reliability and preventive maintenance
Build and own the preventive-maintenance program for the cryostats, cleanroom tools and facility systems (planned maintenance, maintenance management system, spare-parts strategy).Continuously improve equipment reliability and uptime, evolving from scheduled maintenance toward condition-based and predictive maintenance as the data layer matures.
Use data to prioritize, detect drift early, and make operational decisions evidence-based rather than reactive.
Manage, coordinate and challenge external service providers and contractors, owning both the budget and the quality of the works they perform.
Support the design, commissioning and operational readiness of new facilities (a new measurement center and a larger production facility).
Ensure safety practices and emergency-response readiness across gas, cryogenic, chemical and high-voltage systems, and ensure SOPs and runbooks are written, followed and kept up to date.
Cross-functional interface
Partner with Production, R&D, Qubit Control and Software, translate their needs i