Hybrid Technical Support Manager
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
En continuant, vous acceptez nos Conditions d’utilisation & Politique de confidentialité.
Kidde Global Solutions is seeking a Technical Support Manager to lead Tier 1 and Tier 2 support, drive service delivery performance, and enhance customer experiences across global teams. You will partner with product, engineering, and leadership to resolve issues efficiently and improve support standards.
You will manage case lifecycle, escalate critical incidents, and implement data-driven improvements while maintaining customer trust and operational excellence.