Solutions Engineer

• The Vault Systems Engineer collaborates closely with Veeam’s field sellers to evangelize the Vault product offering, providing expertise to inform, educate, and influence end users, partners and internal teams about the Vault product and technology
• You’ll have the opportunity to work at the intersection of data resilience, security, Vault, and public cloud platforms
• Responsibilities include effectively presenting Veeam’s Vault technology and sharing technical expertise with diverse decision-makers at various levels
• You’ll engage in strategic customer situations where advanced technical knowledge, architectural guidance, and domain expertise directly shape outcomes
• You’ll have broad visibility across customer environments and business priorities, making this role especially compelling for candidates who enjoy solving complex challenges, influencing senior stakeholders, and helping customers build resilient architectures for the future
• You’ll bring expertise across traditional infrastructure, public cloud platforms, virtualization technologies, and cyber resilience architectures, helping customers protect and recover data wherever their applications and workloads reside
• Work closely with the core sales department to develop Veeam Vault opportunities to technical win
• Conduct live and virtual customer meeting presentations and demonstrations
• Collaborate with the customer/partner to establish and translate business objectives into technical requirements
• Independently consult with customer base to provide technical expertise on Vault solution
• Work closely with Product Management to provide customer feedback
• Providing pre-sales support to customers as they evaluate Veeam software
• Guide others in resolving complex issues in specialized area based on existing solutions or procedures
• Support lead generation activities such as events, webinars, user groups, etc
• Serve as a trusted technical advisor for strategic customer accounts, providing specialized expertise across data resilience, security, Vault, and public cloud platforms
• Lead architecture reviews, resilience assessments, operational readiness reviews, and solution validation engagements to identify risks, gaps, and opportunities to improve resilience and recoverability
• Engage technical and executive stakeholders on resilience strategy, cyber recovery preparedness, public cloud modernization, and operational best practices
• Provide guidance on protecting and recovering workloads across virtual, physical, public cloud, SaaS, and hybrid environments
• Assess customer architectures and advise on data protection, disaster recovery, cyber resilience, and secure recovery strategies across public cloud and enterprise environments
• Analyze telemetry, platform adoption trends, and operational indicators to identify optimization opportunities and expansion signals
• Collaborate with Customer Success, Sales Engineering, Product Management, and Support teams to resolve complex technical challenges and advocate for customer outcomes
• Deliver technical workshops, executive briefings, and strategic advisory sessions that drive adoption and long-term customer success
• Act as a subject matter expert in Vault, public cloud data protection, cyber resilience, and secure recovery strategies

Benefits

• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Unlimited paid time off, plus 3 global VeeaMe Days for self-care
• Medical, dental, and vision coverage from day one
• 401(k) retirement plan with matching contributions up to annual limits
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
• Legal services, identity protection, and supplemental health insurance options
• AirVet: 24/7 virtual veterinary care at no cost
• Tax-advantaged spending accounts for healthcare, dependent care, and commuting
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

The qualifications below include both core requirements and preferred experience. Candidates do not need to meet every preferred qualification to be consideredStrong expertise in public cloud platforms, cyber resilience, Vault, data protection technologies, or enterprise infrastructureStrong analytical, troubleshooting, and problem-solving skills5+ years of experience in technical consulting, solution architecture, cloud engineering, customer success, infrastructure engineering, or related technical disciplinesExperience with hybrid cloud, virtualization, storag