Residential Care Manager: Lead Care

Job descriptionLemonway est un établissement de paiement agréé, au cœur de la nouvelle économie européenne.Nous sécurisons les paiements des plateformes de financement participatif, d’économie collaborative, des marketplaces et des e-commerçants, avec un fort engagement contre la fraude et pour la protection des fonds.Réglementée par l’ACPR et...

👋🏻 Ta vocation En tant que Customer Care Manager, tu seras responsable d’offrir la meilleure expérience possible à nos clients via des interventions synchrones et asynchrones, avec l’objectif d’améliorer la satisfaction client. 👋🏻 Ton équipe L’équipe Customer Care est responsable de veiller à la satisfaction client, et de les...

Making preventive health the default for every human in Europe The mission At Lucis, we believe healthcare should be preventive, not reactive. We're building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here. The role Health is complex, personal, and deeply important to...

Une entreprise innovante dans la Foodtech recherche un Customer Care Manager pour améliorer l'expérience client au travers d'interactions variées. Vous serez responsable de la satisfaction client en gérant efficacement les demandes écrites et vocales. Le candidat idéal aura une première expérience en Relation Client, maîtrisera le français et...

About GladiaGladia builds the audio AI infrastructure behind the new generation of voice products. Our mission is to give every voice platform true conversational intelligence — the audio infrastructure that understands every conversation, turning voice into the world's most valuable data layer. Our API turns real-world conversational audio into accurate,...

Localisation : Paris 11 (hybride : 2 à 3 jours de télétravail par semaine) Notre site : https://www.sportigo.io/ Qui sommes-nous ? Customer Success Manager – Customer Care (H/F) Localisation : Paris 11 (hybride : 2 à 3 jours de télétravail par semaine) Contrat : CDI Notre site : https://www.sportigo.io/ Qui sommes-nous ? Chez Sportigo, on a un...

MissionsAs part of our growth, we are looking for our next Customer Care Account Manager in Customer Support. You will be responsible for managing a portfolio of clients by leading a dedicated team of customer support agents. You will act as the key link between your clients and your agent team, ensuring operational excellence, continuous process...

Onepilot makes outsourcing simple and flexible. We enable high-growth brands to scale their operations with high-quality, human-powered support - available instantly, 24/7, across all channels. Founded in 2021, we’re a venture-backed startup with offices in London and Paris, and 250+ customers across Europe. As part of our growth, we are looking for our...

As Operations Manager, Customer Care, you'll run and improve pony’s customer care teams, operations and systems.You will keep ticket volumes under control, reduce resolution time and cost without compromising quality, and build a leaner, more automated Customer Care operation. You will own the team’s workflows, capacity planning, tools, knowledge base...