Senior Customer Success Manager
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Goodays in Paris is seeking a Senior Customer Success Manager to lead strategic accounts and drive adoption of our CX platform across Tier 1 and Tier 2 clients, mainly in banking.
You will build long-term trusted relationships, coach clients, and collaborate with cross-functional teams to deliver measurable ROI and business value.
Fluent English and French are required; 6+ years in client services or account management; experience with Fortune 1000 clients preferred.