Customer Onboarding

Payflows in Paris is hiring a recent graduate to join our customer onboarding team, helping finance, treasury, and procurement teams learn and succeed on the platform.You will work closely with Implementation Managers, Product, and Customer Success to deliver smooth, high-quality onboarding experiences that drive value quickly.You are curious, analytical,...

Shine is hiring a Product Director, Customer Lifecycle, to own onboarding, identity verification, data integrity, and AML across multiple European markets. You will lead PMs, align with Compliance and Banking Operations, and drive platform migrations from France to new markets.The role is hands-on and strategic, requiring strong KYC/KYB, AML, and regulated...

Spiko in Paris is seeking a Head of Customer Ops to lead our growing customer operations, from onboarding to day-to-day support, reporting to the co-founder Antoine. You will recruit and mentor the team, define success metrics, and architect AI-driven workflows to scale support.Close collaboration with Product and Compliance is essential. You will own...

Gorgias is seeking an AI Deployment Manager to own the onboarding process from sales handover through configuration, training, and activation. You will act as the primary post-sales liaison, driving adoption of Helpdesk and AI Agent solutions and delivering white-glove guidance.This role requires 3-5+ years in SaaS, a proven post-sales track record, and the...

Sectigo is seeking an Enterprise Onboarding Engineer to join our global team in Paris. You will work directly with customers from proof-of-concept to production, translating technical needs into effective onboarding of our certificate lifecycle management platform.The role requires strong communication, project coordination, and experience with PKI, SSL, and...

As part of our growth, we are looking for our next Head of Customer Experience to lead our Customer Experience organization and shape the future of customer support delivery at Onepilot.Reporting directly to Lucas, COO, you will lead a team of Customer Experience Managers (4 people) and play a key role in ensuring operational excellence across our customer...

About AirwallexAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.We started in Melbourne in 2015...

We are looking for a product-minded Software Engineer to join our Customer Ops squad, with the role open in London, Paris or Barcelona. This is an opportunity for an engineer who enjoys working closely with Product and Design, understanding operational challenges and turning them into simple, reliable customer experiences. You will own features end to end,...

Overview Manage a portfolio of strategic enterprise clients, driving retention and expansion through strategic consulting and proactive engagement to reduce churn and maximize value. Build and maintain strong, trust-based relationships with key account clients, guiding them through onboarding, solution adoption, and long-term growth initiatives. Drive...