Operations, Contracts
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Operations, Contracts & Reporting Manager
About the Role
An exciting opportunity has arisen for an experienced Operations, Contracts & Reporting Manager to support the operation of a major energy infrastructure asset. Reporting directly to the Executive Director, the successful candidate will play a key role in overseeing operational performance, contract management, financial monitoring, compliance, governance, and stakeholder reporting.
This is a highly visible position at the intersection of operations, commercial management, finance, and corporate governance, offering significant exposure to senior decision-makers, lenders, shareholders, contractors, and regulatory authorities.
Key Responsibilities
Operations & Performance Management
- Oversee the day-to-day management of the Operations & Maintenance (O&M) contract and lead regular performance review meetings with the operator.
- Monitor overall asset performance, including availability, efficiency, reliability, and key operational metrics.
- Produce and analyse KPIs, identify trends or performance gaps, and coordinate corrective action plans.
- Monitor contractual performance guarantees and assess incentive/penalty mechanisms.
- Manage interfaces between the asset owner, O&M contractor, EPC contractor, and technical stakeholders, including warranty and claims management.
Contract Management & Commercial Administration
- Administer key project agreements, ensuring contractual obligations are met by all parties.
- Monitor contractual milestones, deliverables, obligations, action plans, and compliance requirements.
- Coordinate relationships with utility off-takers, legal advisors, and contractual stakeholders.
- Support contract audits and maintain comprehensive contract administration records.
- Prepare operational, technical, and commercial reports for senior management, lenders, and shareholders.
- Monitor compliance with financing agreements and lender requirements.
- Coordinate updates to financial models with specialist advisors.
- Support annual budgeting, forecasting, cash flow monitoring, and financial planning activities.
- Oversee invoicing, payment tracking, revenue collection, and contractual cash flows.
- Provide analysis, recommendations, and decision-support materials to senior management.
HSE, Compliance & Risk Management
- Monitor compliance with HSE, environmental, and regulatory requirements.
- Coordinate audits, inspections, and corrective action plans with internal and external stakeholders.
- Support incident management and escalation processes.
- Ensure permits, authorisations, and regulatory documentation remain current.
- Contribute to risk identification, assessment, tracking, and mitigation activities.
Insurance & Audit Coordination
- Manage insurance policies, renewals, and reporting obligations.
- Coordinate insurance claims processes with brokers and external experts.
- Support lender technical audits and other third-party reviews.
Governance & Corporate Administration
- Prepare board packs, management reports, dashboards, and decision-making materials.
- Maintain document control systems, ensuring full traceability of contracts, correspondence, permits, and corporate records.
- Coordinate external service providers, including accountants, tax advisors, HR consultants, and technical advisors.
- Support statutory reporting, financial accounts preparation, and ongoing corporate administration.
Stakeholder & Community Relations
- Support engagement with local authorities, government agencies, and regulatory bodies.
- Coordinate site visits and contribute to community engagement and CSR initiatives.
- Assist with approved communications activities and stakeholder outreach programmes.
- Support the preparation of information for media and public affairs activities when required.
Candidate Profile
Qualifications & Experience
- Degree-qualified in Engineering, Finance, Business Administration, Law, or a related discipline.
- Ideally 7-10+ years of experience within infrastructure, energy, industrial operations, project finance, asset management, or project company environments.
- Strong understanding of operational asset management and complex industrial environments.
- Experience managing contracts, KPIs, financial reporting, budgets, forecasting, invoicing, and stakeholder reporting.
- Ability to interpret and manage O&M, EPC, power purchase, or other commercial agreements.
- Familiarity with lender requirements, project finance structures, and financing documentation would be highly benefici