Architect Digital Workplace

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people - Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritised and your potential can thrive.

The Role

As a Digital Workplace Architect at Kyndryl, you will bridge the gap between business objectives and technology by architecting next-generation digital workplace environments. You will partner with some of the world’s most innovative enterprises to design, modernise, and deploy robust collaboration and employee experience solutions that elevate productivity, streamline communication, and secure mission-critical daily operations. In this strategic, customer-facing role, you will analyse unique client constraints, apply modern industry patterns, and articulate technical vision with clarity and influence. By combining deep architectural expertise across the modern workplace stack with consultative guidance, you will ensure high levels of customer satisfaction, smooth solution adoption, and sustained business transformation.

What You Will Do

• Design and implement modern, scalable workplace and collaboration architectures that drive organisational productivity and engagement.
• Integrate modern collaboration platforms, device management frameworks, and productivity tools into existing customer enterprise systems.
• Assess emerging workplace technologies, artificial intelligence capabilities, and collaboration tools to deliver high-impact technical recommendations.
• Drive end-to-end technical execution of complex workplace transformation initiatives, ensuring alignment with project timelines, scope, and quality targets.
• Partner closely with enterprise stakeholders to translate complex business needs into actionable, secure, and commercially viable architectural blueprints.
• Facilitate organisational change and knowledge transfer by guiding technical enablement, user support frameworks, and operational handover.
• Deliver Level 3 architectural and technical problem-solving to resolve complex system design and interoperability challenges.
• Stay at the forefront of digital workplace trends, modern operating models, and digital employee experience (DEX) practices to continually modernise offerings.

Your Future at Kyndryl

Becoming a Digital Workplace Architect at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications across all major platforms. You can evolve horizontally into other technical domains, consult on enterprise transformation strategies, or move vertically from Architect to Senior and Principal Architect leadership roles. There are many different types and flavours of roles at Kyndryl, so everyone can find the opportunity that suits them best.

Who You Are

You’re good at what you do and possess the required experience to prove it. Equally important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Proven track record in designing, architecting, and deploying enterprise-scale digital workplace and collaboration solutions.
• Deep technical expertise in Microsoft 365 Architecture, including Teams, SharePoint, Exchange, OneDrive, and Microsoft Copilot.
• Advanced proficiency in Modern Management and Endpoint technologies, including Microsoft Intune, Windows 11, and Windows 365 / Azure Virtual Desktop (AVD).
• Solid background in enterprise identity and modern security frameworks, specifically Microsoft Entra ID, Defender, and Zero Trust architecture.
• Demonstrated experience developing Digital Workplace Transformation Strategies, operating models, and Digital Employee Experience (DEX) management.
• Strong consultative and stakeholder-management skills with the ability to influence technical and non-technical decision-makers.
• Proven ability to lead and manage multiple complex technical projects concurrently while meeting strict delivery deadlines.

Preferred Skills and Experience

• Advanced industry certifications across major cloud and collaboration ecosystems (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Azure Solutions Architect).
• In-depth knowledge of regulatory compliance, information governance, and sec