Senior Client Success
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Onepilot is seeking a Senior Customer Care Director to lead a portfolio of strategic clients and drive exceptional service. Reporting to the COO, you will oversee Account Managers and align client success with business growth.
You will own strategic leadership, optimize operations across SLAs and KPIs, develop the team, and collaborate with Sales and Product to shape Onepilot’s customer offering. Fluent Dutch and English are required, French is a plus; hybrid work setup in Paris with a