Lead Clienteling — Assistant Manager, Expérience Client

Maison Alaïa is seeking a strategic Client Engagement Manager to define and lead the global Clienteling strategy, driving client retention, lifetime value, and excellence across all touchpoints. This leadership role collaborates with Head of VIC, Retail, Marketing, E-commerce, CRC, Merchandising, and regional teams to ensure a consistent, personalized...

Alaïa seeks a Worldwide Training Director to define and lead the global training strategy, transforming brand priorities into actionable learning for Retail, Client Engagement, and regional teams. You will elevate client experience, product knowledge, and selling capabilities across markets.You will translate the Maison’s vision into inspiring content,...

PosteAs High-End Clienteling Project Manager you will contribute to defining and implementing the international strategy for developing the High-End client base. Working across business, analytics and customer experience, maximizing commercial performance and ensuring excellence in client service internationally. You will work on all High-End Client...

QUELLES SONT LES CLES DE VOTRE REUSSITE AU SEIN DE NOTRE MAISON ? Participation à la réalisation des documents de présentation et de reporting pour le management (Business Review & Newsletter) et extraction d'indicateurs clés au pilotage (KPIs, THC, Looker, Booster,…) Gestion des outils de reporting de performance retail à destination des boutiques...

Rejoignez l’un de nos Magasins Parisiens en tant que Clienteling Manager ! Regardons de plus près vos missions : * Développement des relations clients : o Vous construisez la stratégie clienteling du magasin et les plans d’actions à déployer auprès des équipes de vente o Vous accompagnez les équipes dans la connaissance de nos clients avec pour...

Overview To support the company growth strategy, the Client Engagement Manager is responsible for defining and leading the global Clienteling strategy, driving client retention, customer lifetime value, and excellence in Client Engagement across all touchpoints. This strategic and hands‑on leadership role aims to position Clienteling as a key growth driver...

Alaïa in Paris is seeking an Assistant Boutique Director to inspire the team, deliver exceptional client experiences and drive boutique growth.You will co-lead sales performance, monitor KPIs, manage operations, and develop staff to uphold the Maison's standards while building local partnerships with clients and collaborators.With at least 5 years in luxury...

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and...

Description de l'entreprise Depuis 2014, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil. Dans des destinations mythiques ou inattendues, nous trouvons la maison parfaite pour chacun de nos voyageurs. Chaque séjour est soigneusement préparé,...