Head of CSM and Operational Performance Management
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Attendre plus. Connectez-vous davantage. Soyez plus avec Diebold Nixdorf. Nos équipes automatisent, numérisent et transforment la façon dont plus de 75 millions de personnes dans le monde font des opérations bancaires et des achats dans ce monde hyperconnecté et axé sur le consommateur. Rejoignez-nous pour connecter les gens dans ce rôle important et gratifiant avec le commerce de détail.
Responsable CSM et pilotage opérationnel H/F et responsable de piloter toutes les activités des équipes CSM et pilotage afin de garantir la réalisation des engagements contractuels et la satisfaction des clients. Assurer le suivi du chiffre d’affaire service et contribuer via ses équipes à en supporter le développement. Accompagner les équipes afin de porter la voix du client en interne et la voix de l'entreprise chez le client.
Le poste est en mode hybride et le bureau est situé à Vélizy. Bâtiment accessible aux personnes à mobilité réduite (PMR).
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