Global IT Helpdesk Leader

Il y a 2 jours

Courbevoie, Île-de-France Axway Temps plein 90 000 € - 130 000 € Contrat

74Software, affiliated with Axway and SBS, seeks a Senior Global IT Helpdesk Coordinator to lead IT support operations across regions, defining ITSM governance and automation. The role requires strong leadership and ITIL expertise to ensure consistent global service delivery.

You will manage ServiceNow/Jira platforms, design workflows, and mentor regional leads, driving continuous improvement and reporting to senior IT leadership.