Project Manager Professional Services EMEA Advanced Diagnostics H/F
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As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. Nous sommes ceux qui donnent un sens aux possibilitésBD est l'une des plus grandes entreprises mondiales de technologies médicales. Faire progresser le monde de la santé™ est notre raison d'être, et ce n'est pas une mince affaire. Cela mobilise l'imagination et la passion de chacun d'entre nous
- de la conception et à l'ingénierie, jusqu'à la fabrication et à la commercialisation de nos milliards de produits MedTech chaque année
- pour envisager l'impossible et trouver des solutions innovantes qui transforment les rêves en réalité.
Job Description
Customer projects within Waters Advanced Diagnostic are mostly focused on the implementation & installation of Waters solutions on customer site
- such as (but not limited to) BD Kiestra Lab Automation or BD Molecular Diagnostics Solutions. Projects can have varying degrees of complexity, usually including one or more aspects of hardware, software, and/or network as part of scope, and are typically multi-dimensional, having specific boundaries that require lab industry knowledge.
The Customer Implementation Project Manager is leading all aspects of the project from its launch through successful completion of the handover to Lifecycle Management team; they may also support as a subject matter expert on all implementation related questions during the Sales Phase or for tenders.
The Customer Implementation Project Manager leads the execution of all activities related to the project and manages them on a day-to-day basis, according to the established standards & processes within BD.
The Customer Implementation Project Manager is responsible for aligning and managing all cross-functional activities to deliver the solution on time and on budget per contract while meeting agreed technical, operational, business and customer requirements. They are responsible within set boundaries for risk identification & mitigation, anticipation of potential issues and escalation to relevant stakeholders when required.
The Customer Implementation Project Manager leads the project planning & scheduling of activities, resources request process. They are responsible and oversees all preparations & arrangements prior to installation based on technical requirements (facilities & refurbishments, IT connectivity & network). They support the development & timely delivery of LIS-interface by coordinating subject matter experts and planning of required activities.
The Customer Implementation Project Manager leads the cross-functional team of subject matter experts in the execution of specific activities within the project scope. This team is typically composed of 4-6 subject matter experts from applications, informatics & IT, technical service (hardware & software).
The Customer Implementation Project Manager leads all project-related communication with internal & external stakeholders, incl. accurate and timely reviews and reporting on progress, issues & risks.
The Customer Implementation Project Manager establishes trusting relationships with customers and key stakeholders (internal & external) who can support the successful execution of the project & remove roadblocks.
The Customer Implementation Project Manager contributes to the continuous improvement strategy of the Professional Services organization and the DS business unit by bringing his field expertise of project management, customers' needs and expectations. Education and
Experience:
Relevant master's degree in a technical or scientific fieldPreferably a project management certification on level PRINCE2 practitioner/PMI
- PMP/IPMA level C or D.
Preferably 2-3 years' experience within project management and ideally, in a customer facing roleFluency in English and French is a mustDue to the nature of this function, willingness and ability to travel on a regular basis within the EMEA region is required (up to 50%)Experience within the regulated environment of the medical device or pharmaceutical industry or first