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Events Global System Lead
Il y a 2 mois
I - Excelya :
Created in 2014, Excelya is a people-centered Contract Research Organization (CRO) that excels with care.
We offer a personal and authentic experience within a young, ambitious health company on the path to becoming the clinical research leader in Europe thanks to our 900 Excelyates. Our unique one-stop provider service model – leveraging full-service, functional service provider and consulting – allows our Excelyates to evolve through a diverse array of projects. In collaboration with preeminent experts, Excelya advances scientific, managerial and human knowledge to improve the patient journey.
For our team members, excelling with care means benefitting from a stimulating professional environment that encourages personal, intellectual, and operational participation so that together we can be the best in our field. We commit to giving each Excelyate the means to express their natural talents, develop their full potential and invest their unique selves in our unique project.
II - Missions :
- responsible for upholding and evolving the core design of the assigned customer (external and internal) oriented, effective and efficient end-to-end solution
- Design Core Model processes in collaboration with other stakeholders and vendors (creation of user stories, process flow, follow-up on configuration, management rules, RACI)
- Build / maintain / evolve in collaboration with Digital and other stakeholders the optimal solution reflecting simplified and compliant ways of working, driving standardization of the end-to-end process
- Identify, assess and pursue opportunities to standardize, optimize and streamline the assigned solution
- Examine and propose next generation of processes and solutions
- Accountability for the operational direction/enhancement of the solution
- ensure KPI and metrics driven performance measurement
- Provide leadership to software vendors and integrators and drive the relation with identified strategic partners to ensure their tactics, product development roadmaps and organization are addressing business needs
- Participate in Leadership meetings, providing Insight and Operational expertise.
- Collaborate with key stakeholders (medical, R&D, marketing, Finance, E&BI, Internal Control…)
- Key member of governance boards and will define and monitor KPIs
- Review/ Approve/ Reject change requests for change to functionalities
- Provides project input, including project success criteria
- Ensure audit and inspection readness
- Erve as subject matter expert
- Develop together with process lead business continuity plan and support countries
- Facilitates discussions, as required, for key functions to align business needs and objectives and build consensus among the stakeholders
- Coordinates with the system-vendor Project Manager to identify various work streams required to achieve the overall project objectives
- Participate (or assigns a suitable designee) in all business requirements gathering workshops
III - Profile :
- Minimum of 5 years experience in Biotechnology or Pharmaceutical
- Strong written and verbal communication skills in English
- Excellent Project/Program management capabilities
- Experience in managing vendors and external business partners
- Understands the impact of change and impact to the end user
- Conflict resolution, and ability to facilitate decision-making, negotiation skills
- Self-starter attitude
- Customer focus; interpersonal savvy with respect for people
