![Crédit Agricole Normandie](https://media.trabajo.org/img/noimg.jpg)
Customer Account Adviser
il y a 3 semaines
We provide bank accounts, insurances, investments, mortgages and currency solutions.
For more information visit www.britline.com*
The role :
Working in a busy modern office with a friendly and professional team. You will
* Provide an efficient service ensuring that our customers always have their banking issues resolved professionally and promptly and have an overall positive banking experience.
* BE passionate about customer service, listen to customers' needs and goals and offer guidance to steer them towards appropriate solutions.
* Demonstrate strong organizational skills to ensure that customer expectations are met.
* Progressively advise clients on all aspects of their banking and insurance needs.
Le Crédit Agricole Normandie, avec 2000 collaborateurs et 200 agences de proximité ou spécialisées, vous propose de vous associer à son développement et de venir rejoindre les équipes de son agence à distance spécialisée BRITLINE dédiée à ses clients britanniques.
En tant que conseiller commercial à l'agence Britline, vous rejoignez une équipe et un environnement de travail multiculturel.
Vous êtes l'interlocuteur à distance privilégié des clients et prospects britanniques de l'agence Britline.
Missions principales :
- Vous identifiez les besoins de la clientèle et y répondez directement ou vous l'orientez vers le bon interlocuteur
- Vous vendez des produits bancaires, financiers, d'assurances et/ou services dans le cadre de la satisfaction client.
- Vous rendez compte de votre activité commerciale en utilisant les outils appropriés
- Vous assurez le suivi des opérations en appliquant et en respectant les consignes de sécurité, de contrôle
et de risque.
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