Warehouse Operations Manager
il y a 2 semaines
We are looking for a Warehouse Operations Manager, located in Hauts de France. You will report to the Site / General Manager and manage a large team of collaborators.
Our client is a global multi-national company providing comprehensive logistics services. It is a leading and well-established company, but at the same time it is embarking on an ambitious growth and transformation project.
It is characterised by an entrepreneurial, proactive and flexible culture, with a clear customer and results orientation, and where the development and growth of its employees is a priority.
The Warehouse Operations Manager, manages the following functions and teams
• Section Managers, Supervisors and on-site team.
• Responsibility for Healthh & Safety adherence within your operation.
• Site Security.
• Responsibility for site operations, efficiencies, continuous improvement activities, resource.
management and performance reporting.
• Coverage and delivery of solutions for Warehouse Manager where necessary.
Role summary: Operational Management:
• Provide inspirational leadership to your operation, taking responsibility for all Operational management including but not limited to external clients’ satisfaction and internal stakeholders.
• Ensure labour force is skilled, effective, and labour control is relentlessly measured and
managed to achieve and exceed monthly targets.
• Lead by example to ensure all supervisors make decisions that create win-win situations for both labour control and client success.
• Work in conjunction with Warehouse Manager and Regional Operations Manager to use
data-based evidence through time in motions to enhance productivity for KPIs eg goods-
in/out and returns, detailing gains, and cost-savings and uphold quality standards.
• Use implemented stock management strategy that reduces liability, controls cost, improves order accuracy and achieve client KPIs.
• Maintain flawless communications with the Client Services team, highlighting any
operational risks in a timely manor and provide detailed solutions to operational challenges.
• Identify, develop and execute continuous improvement activities to deliver safety, quality or efficiency advances within your operational scope.
Role summary, general management:
• Bring energy, vision, leadership, and confident decision-making to the organization.
• Always act as part of the management team within operations, providing motivation,
mentoring, support and direction to team.
• Challenge the organization in a constructive way, driving continued improvement in warehouse performance, always with ILG’s growth strategy at the forefront.
• Oversee the entirety of your operation, ensuring client targets are achieved, on time and
within budget.
Experience and requirement:
• High level of English (B2+, al least)
• Proficient working knowledge of MS Office packages.
• Track record of warehouse management.
• Strong knowledge of warehouse operations.
• Proven ability to successfully operate at Management level with clients from different
Sectors.
• Has worked closely with both internal and external stakeholders.
• Experience of working with WMS software platforms (desirable)
Personal characteristics
• Results and success focused.
• A passion for managing and developing people.
• Energetic, enthusiastic and driven, will act with pace and proactivity in all aspects of the role – a self-starter that can operate with confidence.
• Comfortable dealing with demands of our clients.
• Forward thinker with a solutions-based approach.
• Present confidently and succinctly within the management team.
• Good attention to detail.
• Continuously looks for ways to improve processes.
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