Client Services Associate
il y a 3 semaines
The Client Services Associate is responsible for delivering exceptional support to customers, clinical laboratories, country representatives, finance teams and Public-Private-Partnership labs. Operating within a hybrid and dynamic model, this role works across Client Services, Supply Chain and Billing, and requires the ability to communicate professionally and effectively with both external clients and internal stakeholders.The Client Services Associate will support day-to-day operations, ensuring high-quality, timely service delivery across all operational activities. The role also involves triaging workloads and inquiries, with a strong focus on ensuring that accounting, revenue cycle and supply chain processes are efficiently managed and completed promptly.Essential Duties and Responsibilities• Receive and respond to customer, country and patient inquiries via telephone, email, web and other channels.• Conduct internal and external outreach to obtain missing information, support collections and provide updates.• Enter and maintain customer information within Salesforce.• Adhere to operational SOPs, maintaining high standards of documentation and data quality.• Field calls related to payment collection, reimbursement and billing, and process accordingly.• Work closely with other Client Services teams to ensure exceptional customer support.• Assist in maintaining and updating training materials.• Contribute to departmental projects as assigned by leadership.• Perform additional administrative duties as required.Qualifications• 2+ years of experience in customer service or billing roles, preferably within healthcare and involving direct interaction with patients or families.• Strong interpersonal skills, with the ability to communicate effectively with internal and external stakeholders.• Ability to manage difficult conversations and resolve inquiries or complaints professionally and collaboratively.• Knowledge of Client Services and medical billing processes, including payor structures and guidelines for claims submissions.• Subject-matter understanding of billing workflows and the ability to support the team in resolving challenges.• Knowledge of cancer and medical oncology is an advantage.• Proficiency in English and at least one other EU language.• Ability to perform basic data analysis.• Strong communication skills with the ability to coordinate administrative tasks and group meetings.• Proficiency with MS Office and CRM software, and comfort with everyday digital tools.Work EnvironmentThis is a home-based position with occasional international travel of up to 5%, including potential longer trips. The role may involve lifting basic office supplies and operating office equipment. Most duties are performed at a desk.Education: High school diploma or equivalent required; BA/BS degree or equivalent qualification preferred.
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Client Services Associate
il y a 3 jours
France Skills Alliance Temps pleinThe Client Services Associate is responsible for delivering exceptional support to customers, clinical laboratories, country representatives, finance teams and Public-Private-Partnership labs. Operating within a hybrid and dynamic model, this role works across Client Services, Supply Chain and Billing, and requires the ability to communicate professionally...
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Associate Director, R&D
il y a 7 jours
France PEAK LIFECYCLES HR - Europe & the US Temps pleinPEAK LIFECYCLES HR, dedicated to Life Sciences and global Care Markets, is part of Cornerstone International Group, ranked among the Top 40 Global Executive Search firms by Hunt Scanlon. Our global footprint combines international impact with deep local knowledge. We specialise in anticipating emerging skills, identifying new strategic expertise, and...
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Associate/Senior Associate- Finance
il y a 2 jours
Rue de Clichy, Paris, France D'Ornano + co. Temps pleinCompany Description D'Ornano + Co. is a pioneer in "Growth Diligence", a new combined form of financial and legal due diligence. Our holistic approach allows us to understand the specific challenges of innovative, emerging and rapidly growing technology companies, as well as their underlying economic models. Thanks to our multi-disciplinary approach, we...
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Senior Clinical Research Associate
il y a 2 semaines
France ICON Strategic Solutions Temps plein**Join ICON plc as a Clinical Research Associate (CRA) in Paris/Ile-de-France!** ICON plc is a world-leading healthcare intelligence and clinical research organization. From **molecule to medicine**, we drive clinical research forward by providing outsourced services to **pharmaceutical, biotechnology, medical device, and public health organizations**. With...
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Sales associate
il y a 4 jours
Rue Beauregard, Paris, France Groupe Pierre Yovanovitch Temps pleinDans le cadre du fort développement de ses activités, la Société Ecart International recherche un·eSales associate / Chargé.e des ventes de mobilier en charge des relations distributeurs F/HBasé à Paris et à New York, le groupe Pierre Yovanovitch est composé d'un cabinet d'architecture intérieure éponyme fondé en 2001 et d'une société...
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Senior Associate
il y a 4 jours
Paris, , France Elevate Partners Temps pleinWe are working with a Core+ Infrastructure Fund who are now hiring a Senior Associate to join its Paris office. With a major emphasis on ESG investments, our client is keen to speak with candidates coming from bulge bracket M&A firms or an established Infrastructure Fund. THE ROLE:Perform business diligence on new potential investment opportunities Create...
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Senior Clinical Research Associate
il y a 4 semaines
France Barrington James Temps pleinJob Title: Oncology Clinical Research Associate (CRA)Location: Paris, France Department: Clinical Operations Reports to: Clinical Project Manager (CPM) / Director of Clinical OperationsAbout UsAs a global leader in providing outsourced clinical development and commercialisation services to the pharmaceutical, biotechnology, and medical device industries, we...
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Founder's Associate
il y a 4 jours
Rue de Montholon, Paris, France Beloy Temps pleinWe are looking for a Founder's Associate / Strategy & Growth analyst to join us in Paris from January 2026 for a 6-month internship in the CEO office. You will work on a variety of live strategic and growth initiatives alongside the Leadership Team, ranging from high-level strategic projects to hands-on organizational matters. The role of Founder's...
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Chargé(E) de Service Client
il y a 2 semaines
Roissy-en-France SAFETRANS SERVICES Temps plein**SAFETRANS-SERVICES** est un c**ommissionnaire de transport multimodal, spécialiste de la logistique des essais cliniques et du transport de produits biologiques à température dirigée.** Chez SAFETRANS SERVICES, nous pensons que le transport est une question de personnes, c'est la raison pour laquelle nous créons un environnement de confiance et...
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Remote Real Estate Associate – Crests
il y a 1 semaine
france Jobspaddy Temps pleinWE ARE LOOKING FOR THE U.K.’S NEXT TOP AGENT! Crests is not a start-up, It’s a revolution within the U.K. property market. We is a hybrid agency matching people with unique properties using a bespoke service that is built on trust and transparency. We are a collective of the highest quality agents with strong personal brands nationally and...
