Customer Care

il y a 2 semaines


Bordeaux, France OVHcloud Temps plein

Vous voulez contribuer à des projets uniques pour construire ensemble le cloud libre ? Notre entreprise emploie plus de 2800 collaborateurs et nos équipes croissent à toute vitesse, en France comme à l'international.

Avec 37 data centres et une présence commerciale sur les 4 continents, nous fabriquons nos propres serveurs et maîtrisons ainsi l'ensemble de notre chaine industrielle.

Nous défendons un cloud innovant et différent, qui respecte les valeurs européennes de liberté de choix, de transparence, d'ouverture aux standards, de protection de la vie privée.

Délivrer une haute qualité de service pour garantir une expérience client de haut niveau
Interagir avec les différents services afin de garantir le bon traitement de la demande client

Vous contribuez à l’image de marque d’OVHcloud en délivrant un service de haute qualité
Vous aurez suivi votre formation initiale aux process de facturation
Vous aurez acquis les bonnes pratiques nécessaires à un traitement efficace des demandes clients

Vous serez autonome dans la gestion des cas clients
Vous avez une première expérience réussie en relation client.
Vous avez une appétence pour l’informatique, le Pack Office n’a pas de secret pour vous
Vous êtes polyvalent et possédez un grand sens de l’organisation.
Avec un grand sens du service, vous souhaitez avoir un impact positif sur vos contacts internes et externes. Vous êtes autonome et capable de travailler dans un environnement en évolution rapide.
Vous maîtrisez l’anglais à l’écrit et à l’oral (niveau B2)
Vous connaissez un CSM (Service Now)
2 – Rencontre avec les équipes et managers des équipes support Keepbiz

OVHcloud valorise la diversité des personnes qu’elle embauche et accompagne.


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    Il y a 3 mois


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  • Medical Science Liaison

    Il y a 3 mois


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  • Lead Data Analyst

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  • Healthcare Support Specialist

    il y a 4 semaines


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  • Kitchen Trainee

    il y a 2 semaines


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    il y a 2 semaines


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    il y a 2 semaines


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  • Clinical Laboratory Assistant

    il y a 2 semaines


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    il y a 2 semaines


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