ServiceNow Expert

Il y a 2 semaines

Strasbourg, Grand Est, France ThoughtLabs Belgium Temps plein

Work Mode: 3-4 days onsite/week


Avez-vous ce qu'il faut pour réussir ? Les informations suivantes doivent être lues attentivement par tous les candidats.

Requirements:

• Configure, maintain and optimise ServiceNow HAM and SAM functionalities.

• Support hardware and software asset lifecycle management.

• Manage asset records, software models, licences, entitlements and related data.

• Support software licence compliance, reconciliation and optimisation.

• Ensure alignment between Asset Management and CMDB.

• Analyse and improve asset data quality.

• Troubleshoot HAM/SAM-related issues.

• Support ServiceNow upgrades, enhancements and integrations.

• Gather technical and business requirements and translate them into ServiceNow solutions. xuezdbg

• Prepare technical documentation and provide knowledge transfer to internal teams.