Global Network
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Permanent Regular Job Description: Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
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We are looking for a Lead Network & SASE RUN Expert to strengthen our Global Network & SASE Operations.
Job Title: Europe Lead Network & SASE RUN Engineer
Location: Issy-les-Moulineaux (Partly Remote possible)
Type: Full-time
Language: English (mandatory)
Experience: Senior / Expert
Key ResponsibilitiesL3 Operations & Incident Management- Act as the primary escalation point (L3) for complex incidents and service requests.
- Lead advanced troubleshooting and root cause analysis (RCA) for network and SASE issues.
- Ensure timely resolution aligned with SLA/MTTR objectives.
- Operate and support global network infrastructure, including: Cloud Networking (Azure): VNet, Application Gateway, Load Balancer, ExpressRoute, VPN Gateways Security: Palo Alto NGFW SASE: Zscaler ZIA / ZPA (policy, access, troubleshooting) Core Services: DNS, IPAM
- Ensure strict adherence to ITIL processes (Incident, Problem, Change).
- Maintain high-quality technical documentation, runbooks, and knowledge base.
- Support global standards enforcement and alignment with intetnal policies.
- Work closely with Global Network, Security, Cloud Architecture, and regional teams.
- Support major changes, deployments, and critical events.
- Participate in on-call rotation for critical incident coverage.
- Strong networking fundamentals: TCP/IP, BGP, OSPF, routing & switching, SD-WAN Cloud networking (Azure): VNet, NSG, Load Balancer, ExpressRoute, VPN
- Security: Palo Alto firewalls (advanced operations)
- SASE: Zscaler ZIA / ZPA
- Core services: DNS and IPAM
- Strong experience in L3 support in enterprise environments.
- Proven ability to handle critical incidents under pressure.
- Solid understanding of ITIL (v3/v4).
- Strong analytical and troubleshooting mindset.
- Clear communication and stakeholder management.
- Ability to work in a global, multi-region environment.
- Certifications (one or more): Cisco CCNP / CCIE
- Palo Alto PCNSE
- Microsoft Azure Network Engineer
- Zscaler ZCCP / ZCP
- ITIL v4 Experience in global enterprise environments
- Previous role as Lead / Senior L3 Engineer
A key role in global Network & SASE operations. Exposure to cutting-edge cloud and Zero Trust technologies. Opportunity to shape and improve global operational practices. xuezdbg A collaborative, international environment.
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