Head of Customer Ops — Scale Fintech Support with AI

Il y a 4 jours

Paris, Île-de-France Spiko Temps plein

Spiko, a Paris and London-based fintech infrastructure company, seeks a Head of Customer Operations to lead onboarding through ongoing support.

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You will shape the customer ops function from day one and drive a Tier-1 experience for diverse clients.

You will partner with Product and Compliance, implement KPI-driven processes, and pioneer AI-enabled workflows to scale without linear headcount growth. xuezdbg

Fluency in FR/EN essential.